Last updated: 16 October 2026
Please read this policy carefully.
We are committed to protecting your privacy and complying with applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018. This Privacy Policy explains how we collect, use and protect personal information when you use our website or services. If you do not agree with this policy, please do not continue to use the site.
This Privacy Policy applies when you use our website or services. Our website may contain links to third-party websites, and we are not responsible for their content, security or privacy practices.
Personal data is information that can identify you or be used to contact you. This may include your name, address, email address, phone number, booking details, journey information and any other information you provide when making an enquiry or booking a transfer.
We may use your personal information to:
Process and manage your booking or enquiry
Contact you about your journey, payment or booking details
Provide customer support and respond to questions or requests
Arrange your transfer with the appropriate driver or service provider
Meet our legal, regulatory and accounting obligations
We process personal information where it is necessary to provide our services, fulfil a booking or take steps at your request before a booking is made. We may also process information to comply with legal obligations and where necessary for our legitimate interests in operating and improving our services.
We do not sell your personal information. We may share relevant information with trusted third parties where necessary to provide our services, such as drivers, payment providers, booking or technology providers and professional advisers. We may also disclose personal information where required by law or a regulatory authority.
We only share information that is reasonably necessary for the relevant purpose and expect third parties handling personal data on our behalf to protect it appropriately.
We keep personal information only for as long as necessary to provide our services, meet our legal and accounting obligations and deal with any queries or disputes. Retention periods may vary depending on the type of information and the reason it was collected.
Under UK data protection law, you may have rights including access to the personal information we hold about you, correction of inaccurate information, deletion or restriction of your information in certain circumstances, data portability and the right to object to certain types of processing.
To exercise any of these rights, please contact us at info@cambridgetransfers.co.uk.
If you are unhappy with how we handle your personal information, you also have the right to make a complaint to the Information Commissioner’s Office (ICO).
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or how we handle personal information. Any changes will be published on this page and the date of the policy will be updated accordingly.
